Using the app lets you NBA 2K MT exchange Locker Room codes and also use to use the Scan Your Face feature for your MyPLAYER customized character in the MyCAREER mode. However, some users have were able to report having difficulties logging into the app and cannot use the highly-anticipated face scan feature. Check out 2K Games' official statement regarding the fix to the "failed to log in to 2K Sports" error message for the NBA 2K23 companion app.

Unfortunately, there's no fix to this issue at the moment when this article was written. However, NBA 2K23 developer Visual Concepts and publisher 2K has officially recognized the "failed for logging in to 2K Sports" error that keeps happening in the MyNBA2K23 application, and stated that a fix is in the works.

on Twitter, the account @NBA2K noted that before logging into the MyNBA2K23 app, players must already log into their PC or console accounts first. You should therefore be capable of accessing the app when you have an active NBA 2K23 Buy NBA 2K MT save file on PlayStation, Xbox, Nintendo Switch or Steam prior to syncing your account to the application. However, the fact that part of the players are unable to access the application is.