The process of getting to your gate can be long and difficult, especially if you have limited mobility or can’t walk at all. It’s difficult enough to get through the crowds of bustling people and rolling suitcases on your own when you’re physically able, but it can be virtually impossible if you need some assistance or extra help getting where you need to go. If you need wheelchair assistance from United Airlines, this guide will help you get what you need in order to make your flight as stress-free as possible.
Booking Your Flight
Traveling can be a stressful experience for anyone, and when you need wheelchair assistance on United Airlines it can be even more so. Fortunately, United makes it easy to get the help you need.
The first step to getting wheelchair assistance on United Airlines is to book your flight. When booking your flight, make sure to specify in the comments section that you need wheelchair assistance. This will alert the United team of your request and ensure that it’s noted in their system.
You should also call the United Airlines disability desk to make sure that your request for wheelchair assistance has been received. The disability desk can be reached at 1-800-228-2744 (voice) or 1-800-326-4800 (TTY). Be sure to provide your confirmation number, flight information, and any other details they might need.
Once your flight has been booked, make sure to get in touch with United Airlines at least 24 hours before departure. This will ensure that they have enough time to arrange for any assistance you may need while boarding, in-flight, and during your layovers. The United team is committed to providing quality assistance, so don’t hesitate to ask for anything you need. With a bit of advance preparation and planning, you can get the most out of your United Airlines wheelchair assistance experience.
At the Airport
Getting wheelchair assistance on United Airlines is easy, whether you’re traveling domestically or internationally. At the airport, United Airlines representatives are available to provide wheelchair assistance to customers with disabilities. All you need to do is inform a representative that you need assistance and they will be happy to help.
When making your reservation with United Airlines, be sure to let the customer service representative know that you require wheelchair assistance. They will make sure to note your request on the reservation so that you can be provided with assistance when you arrive at the airport. Additionally, you can request assistance online at United Airlines’ website.
When you arrive at the airport, look for the designated check-in area for people with disabilities. This is where you should inform a United Airlines representative that you need assistance. They will help escort you to the ticket counter and then on to your gate.
Once you’ve checked in at the ticket counter, a representative from United Airlines will provide wheelchair assistance from the ticket counter to your gate. The representative will be able to answer any questions you may have regarding travel accommodations or other airport services.
Getting wheelchair assistance on United Airlines is easy and straightforward. With a little advance preparation, you can ensure that you’ll receive the help you need when you arrive at the airport.
On the Plane
The airline offers a variety of services to help you get the assistance you need. Here's what you need to know about getting wheelchair assistance on United Airlines:
- Make sure you request wheelchair assistance when booking your flight. When you book your ticket, make sure you request wheelchair assistance at least 48 hours before your departure date. You can do this online or by calling the airline directly.
- Arrive early at the airport. United Airlines recommends arriving two hours before your flight departure time if you need wheelchair assistance. This will give the airline staff time to help you get to your gate and ensure everything is taken care of.
- A customer service representative will meet you at the gate. Once you arrive at the gate, a customer service representative from United Airlines will be there to help you get on the plane and guide you to your seat.
- You'll receive special accommodations on board the plane. United Airlines will provide you with special accommodations, such as additional leg room, wider aisle access, and adjustable armrests.
- Let the flight attendants know if you need additional help. If you require more help during your flight, such as having someone help you to the restroom, let the flight attendants know and they will be happy to assist you.
With these tips, getting wheelchair assistance on United Airlines is a breeze! So don't hesitate to ask for help; United Airlines staff are always willing to provide the best service possible.
Getting Off the Plane
- Board the Plane Last – Ask the airline representative to board you last so that they can easily move the wheelchair into place once the plane has emptied out.
- Use the Onboard Help – Once you've arrived at your destination, use the onboard help to get off the plane quickly and safely. The onboard staff will assist you as soon as you reach your seat and guide you to the exit door.
By following these steps, you can ensure that you get wheelchair assistance on United Airlines whenever you need it. If you ever have any questions, don't hesitate to reach out to a member of the United Airlines staff.
Tips for a Smooth Flight
Traveling with a wheelchair can be a stressful experience, especially when flying with United Airlines. However, you don’t have to worry as United offers a variety of services and assistance to make your trip as comfortable and easy as possible. To get wheelchair assistance on United Airlines,
follow these simple tips:
- Make sure to notify the airline in advance that you will require a wheelchair. You can do this by calling the reservation desk or using their online form. Provide your departure date, arrival date, and specific needs for the wheelchair.
- The airline will provide an attendant or other personnel to assist you at the gate and to the plane. It is important to arrive at least an hour early for domestic flights and two hours early for international flights to ensure that there is enough time for assistance.
- At the airport, a United employee will provide a wheelchair if needed and escort you to the gate. Once there, they will ask if you would like to board first or wait until after other passengers board the plane.
- When you board the plane, you will be given the option of having the flight attendant help you into your seat or having the wheelchair attendant do it for you. Depending on the size of the aircraft, you may also be able to remain in the wheelchair during the flight.
- During the flight, attendants are available to help with anything from taking orders for drinks and snacks to helping with any medical needs or other requests you may have.