If you do not remember your ATT online account management User ID, try our Forgot User ID/Password? link found on the Sign In page. Select the User ID option, enter your main telephone number, select the Continue button, and then follow the instructions to retrieve your User ID
- Visit the bellsouth Forgot Password page.
- Select Password.
- Enter your full bellsouth email address and your last name.
- Select Continue.
- From the drop-down menu, select I'll answer my security questions.
- Answer the security questions that you set for your account.
- Select Continue.